BTEC Level 2 in Customer Service

BTEC Level 2 in Customer Service – Professional Qualifications

The Level 2 Customer Service qualification is designed to educate the learner in customer service.

Course length:
Dependant on how quickly the learner can gather the relevant evidence.

Who is it for:
Workers in both non-profitable and commercial organisations who are aiming to gain a BTEC Level 2 qualification.

Accreditation
ProQual or Pearson Edexcel accredited

Entry Requirements

The qualification will assess a learner’s ability to work in their current occupation. The learner must be 16 or over and be working in a customer service related role.

Course Price

£950 + VAT (registration fee included)

Course Content

BTEC Level 2 in Customer Service

The learner will be evaluated on site by a range of methods, such as observations, evidence generated from the workplace, professional discussion, witness testimonials and written questions. The obligatory course structure features a group of mandatory units.

If you would like further information on the units covered feel free to ask us. For more information contact the 3B Training team.

Contact Us Today

If you have any further questions about the qualification please feel free to contact our NVQ Advisor, Nikki Beresford. You can email her at [email protected] or contact us here. Upon applying for your NVQ, Nikki will contact you to arrange a sign-up meeting. In the meeting, Nikki will assess whether you are suitable for the course, go through the process and assign you an assessor. The assessor will be present to give you guidance throughout your NVQ