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In this blog, we Ask the Expert about one of our most popular courses, the NRSWA accreditation– New Roads and Street Works Operative or Supervisor. Here, our trainer Gary Hart tells us about the importance of the training, which course you should take, and what should cause the most concern to people on this course.
Supervisor vs Coordinator
The main difference is in who is in charge. The Temporary Works Coordinator (TWC) is responsible for planning, managing, and overseeing all temporary works. The Temporary Works Supervisor helps the TWC by making sure everything is done correctly on site. The TWC makes the key decisions, and the Supervisor makes sure those decisions are carried out on site.
Getting the NRSWA accreditation ensures everyone understands their duties under the law, including safe digging practices, correct signage, and how to avoid damage to underground utilities. It protects lives, reduces incidents, and maintains professionalism in the industry.
What are the requirements around Temporary Works?
You don’t need to be an engineer, but you should understand construction and temporary works. The course is meant for people in roles like site managers who are responsible for making informed decisions.
It’s not legally mandated by name, but under the CDM Regulations 2015, there is a legal requirement for temporary works to be planned and managed properly. Having NRSWA accredited Temporary Works Coordinators is widely recognised as best practice and helps demonstrate compliance.
Many are surprised to learn they can be held personally liable for improper reinstatement or not maintaining safe working conditions, even if they weren’t the one physically doing the work.
Absolutely. It’s one thing to know the rules, but quite another to apply them in real-world conditions with time pressure and unexpected challenges. That’s why hands-on training and supervision is so important.
What are the key things you learn on this course?
You gain a deep understanding of the legal responsibilities and compliance frameworks. Many operatives may know how to do the job practically, but the course explains why things are done a certain way and the serious legal implications of getting it wrong.
Poor or incorrect traffic management is the most common issue—like missing signage, inadequate lighting, or improper barriers. It puts both the workforce and the public at risk. Also the lack of knowledge and understanding of HSG47 and the correct use and operation of a Cat and Genny.
They’re essential for ensuring the safety of everyone—workers, pedestrians, and drivers. A correct layout provides clear guidance, reduces confusion, and helps prevent accidents or legal issues.
If the site lacks clear signage, has unprotected excavation, or doesn’t appear to follow the red book guidance, that’s a red flag. It often means the site isn’t compliant or safe.
That even small mistakes can have life-altering consequences. Understanding the risks and responsibilities before stepping on site can prevent injuries and legal implications.
Many are shocked by how strictly street works are governed by law and how easily non-compliance can lead to serious penalties—including fines, prosecution, or injury claims.
You can book onto the NRSWA course now to get your accreditation – led by our expert trainers in every session.
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