Managing Conflict eLearning course will give you the skills to manage conflict situations in the workplace. Although nobody likes conflict in the workplace, it happens, so you need the skills to deal with it.
The various techniques that you learn will also look at those of different cultures and personalities, so you are well equipped to defuse conflict and prevent its repercussions.
This course is only available through our eLearning platform.
eLearning courses are highly accessible. As long as you can connect to the internet, you can complete the course anywhere at any time.
To book an eLearning course, you can book directly online or complete the enquiry form available on this page. Your enquiry will be picked up by one of the 3B team, who will be in touch.
Please take a look at all of the eLearning courses we have available here.E
Once you have booked, you will receive an email with your login details. You then have 12 months to complete the course before your license expires.
On completion, you will then be able to download your certificate instantly from the system.
The certificate is valid for three years before it expires. After that, to renew your qualification, you must complete the online course again.
Please complete the form below and one of our team will be in touch
The course will take around 20 – 40 minutes to complete.
The course duration allows you to get qualified quickly and easily around your schedule.
If you work in both non-profitable and commercial organisations, you can take this course. The course is also ideal for new starters and apprentices.
Training yourself or your workers to defuse conflict effectively will help relieve threatening and potentially violent situations in the workplace.
Highfield Qualifications accredit this course.
Highfield is a globally recognised awarding body that provides various vocational and compliance qualifications.
Customer Service Level 2 is an eLearning course that will educate the learner in customer service.
The Communication eLearning course is designed to help you to understand the importance of communication in the workplace so that you can improve it.
The Equality & Diversity eLearning course is designed to help the learner understand the need for equality and diversity in the workplace.