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Take a look at the Customer Service eLearning courses that are available with 3B Training.
Customer Service can be applied to all industries. The skills that you learn are applicable to use over online chat, face to face and also over the phone.
This qualification covers all of the basics needed to deliver customer service adequately. This course is currently the only Customer Service eLearning course available through awarding body Highfield.
The Customer Service eLearning course consists of multiple choice questions, games, 3D scenarios, images and more.
The Customer Service eLearning course content is written by customer service experts and is split up into 4 topics:
You can complete the course in your own time, as long as you complete it before your login expires. The course should take approximately 3 hours to complete.
It is quick and easy to book an eLearning course with 3B Training. You can simply book online or give us a call and we will send you your Highfield login upon booking. Once you have activated your login you will have up to a year to successfully complete the course before it expires. Once you have completed the course, you will have the facility to download your e-certificate.
3B Training also offers a range of general health and safety eLearning courses. Find out all you need to know about the Fire Safety, Health & Safety and Manual Handling eLearning courses here.
CSCS Smart Check is replacing CSCS Go Smart from 1st April 2024. It will be the only card system that can check all CSCS cards in circulation.
Amongst celebrating Women in Construction Week, we interviewed Karen, our experienced trainer, as she discusses her experience in the industry.
We interviewed women in construction as they tell us about their experience and what advice they would give for those looking to join or advance in the industry.